AI Agents & Automations
AI agents that answer customers and run routine work, with approval on anything risky.
In short
Engaze Digital builds AI agents and automations that answer customers on WhatsApp, email and web chat, keep a CRM up to date and send routine messages on schedule. It is for businesses buried in repetitive questions and manual follow-up that want help without handing an AI the keys. AI agent work starts with a Growth Sprint from $2,500 a month. Armour Guards’ support agent has an 18-second median reply time across 150 audited conversations (21–28 Jul 2026).
Agents that answer customers on WhatsApp, email and web chat, and automations that keep your CRM and order updates moving, with a person approving anything risky.
Every engagement is led by Abhishek Tiwari, from the first call to the handover.
Read real conversations to find what repeats.
Decide what the agent may do and what it must hand off.
Ship behind an evaluation suite and daily caps.
Hand over the prompts, evals and dashboards.
Projects that included AI agents and automations, with what we did on each.
Client Armour Guards: A read-only AI agent answers WhatsApp, email and web chat, and hands anything that needs action to the owner.
Organic search traffic vs. the quarter before our SEO program
Median AI reply time across 150 conversations
A median AI reply time of 18 seconds, and 25% more organic search traffic.
armourguards.co.inClient ChessWize: An AI support desk on WhatsApp, email and web chat that only ships a change after it passes all of its evaluation cases.
What people ask us about AI agents and automations before we start.
The agent is built so it cannot act on orders. Armour Guards’ support agent is read-only: it never cancels, refunds or changes an order, it checks a customer’s identity before sharing order details, and anything that needs action goes to the owner.
Armour Guards’ agent has an 18-second median reply time across an audit of 150 support conversations. Your speed depends on the channels and checks involved.
Every change runs against an evaluation suite of real cases before it ships, and a change that fails any case does not go live.
WhatsApp Business, email and web chat are the usual ones, often through one shared inbox so your staff can step in at any point.
ChessWize’s organic search traffic grew 791% after we rebuilt its site.
Brands we’ve
built and grown.
More ChessWize search
traffic after the rebuild.
